Frequently Asked Questions

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safehaus offers a streamlined cyber‑risk assessment for small businesses and families. You fill out a short questionnaire and, usually within 30 minutes, receive a clear, vendor‑neutral report showing your top three risks, a prioritized “opportunity gap” table and step‑by‑step actions. The service is designed for people without a technical background who need practical, affordable security guidance.

Cyber criminals increasingly target smaller companies. Recent research shows that 43 % of cyber‑attacks now hit small businesses and that 60 % of small firms that suffer a breach close within six months fundera.com. Beyond the headline failures, cybercrime costs small and mid‑sized businesses more than USD 2.2 million a year on average fundera.com. Limited resources and competing priorities make it hard to keep up cybersecurityguide.org, but a single attack can jeopardize a company’s survival cybersecurityguide.org. safehaus helps you identify and fix critical gaps before they become business‑threatening incidents. 

Identity theft, fraud and online scams are increasingly common fdic.gov. The FDIC notes that criminals use stolen personal data to open fraudulent credit cards or withdraw funds, and victims often face significant costs to repair their credit fdic.gov. Many scams begin with phishing emails or text messages that appear legitimate fdic.gov. safehaus highlights the weak points in your home network and online habits and provides clear, jargon‑free guidance on securing devices, strengthening passwords, and avoiding common scams. Our recommendations draw from trusted consumer‑protection advice, such as guarding personal information, being skeptical of unsolicited requests, using strong passwords, keeping software up‑to‑date and avoiding unsecured Wi‑Fi fdic.gov. 

1. Tell us about yourself. Start by filling out a secure online questionnaire tailored to your household or business.
    
2. Get your report. Our AI‑driven engine analyzes your responses against leading frameworks (NIST Cybersecurity Framework, CIS Controls, PCI DSS, HIPAA/SOC 2 if relevant) and generates a personalized PDF within two business days.
    
3. Review your risks and actions. The report ranks your top risks by severity and ROI, explains each in plain English, and lays out the “top three moves” you can act on today; specific product and service options matched to your budget and industry.
    
4. Ask questions anytime. If anything is unclear, our team is on hand to explain your results and discuss next steps.

Our assessment methodology is mapped to internationally recognized frameworks. We align our controls with the NIST Cybersecurity Framework, CIS Critical Security Controls, and sector‑specific standards like HIPAA, SOC 2 and PCI DSS. The NIST community notes that small businesses often lack the resources to implement comprehensive security on their own cybersecurityguide.org, so our reports translate these standards into manageable actions. 

As soon as you complete the safehaus questionnaire, our engine builds your personalized PDF and delivers it straight to your inbox—typically within 30 minutes. We then follow up within another two business days if needed, with any adjusted product and vendor suggestions, so you always know what to do next. 

No. safehaus was built for people with little or no IT support. Everything is written in plain language with clear, step‑by‑step instructions you can follow immediately. If you get stuck, you can email us and we’ll talk you through it. 

The Cyber Clarity Report is a one‑time purchase—no hidden fees and no recurring charges. Should you need ongoing monitoring or deeper consulting later, we can discuss additional packages, but there’s no obligation. 

Each report contains:

• Risk Ranking. Your top risks ranked in order, and why they matter.
• Opportunity Gap Table. A table showing where you stand today versus industry benchmarks and the ROI of closing each gap.
• Top Three Actions. The most impactful steps you can take immediately.
• Recommended Tools and Vendors. A curated list of products and services that fit your budget and situation.
• Plain‑English Explanations. Definitions and context for every technical term, written for non‑experts.

Yes. We protect your information with industry‑standard encryption and only use it to produce your report. We never sell or share personal data with vendors. Once your report is delivered, your questionnaire responses are purged from our systems. We also follow best practices for data handling—only share sensitive information when you initiate contact with a trusted provider fdic.gov and avoid transmitting data over unsecured networks fdic.gov. 

Each report comes with free email support. Send your questions to support@mysafehaus.com and a human will clarify your results. 

Safehaus is an advisory-only service, so we don’t handle direct implementation ourselves. For businesses that need hands-on support, we recommend leveraging your internal IT team. If outsourcing is the better return on investment for your company, we can point you toward managed service providers (MSPs) or other trusted options.

For households, we can connect you with local technicians or provide step-by-step guidance to help secure your home network, devices, and online accounts.

Your clarity is our mission. If you finish the Cyber Clarity Report and don’t feel more informed or in control, please contact us. We’ll work with you to address any gaps or concerns and make it right. 

Cyber threats evolve quickly. We continuously update our assessment engine and vendor library using reputable sources, including Verizon’s annual Data Breach Investigations Report and NIST’s small business guidance cybersecurityguide.org. This ensures that your report reflects current attack trends (such as the growth of ransomware and insider threats cybersecurityguide.org) and the latest defensive tools. 

We can. For businesses in regulated industries, we offer specialized audits that map your practices to HIPAA, SOC 2, PCI DSS and other frameworks. This ensures you understand where you stand relative to legal obligations and industry best practices. We also keep pace with evolving standards so you remain compliant over time.

safehaus maintains an impartial library of security tools and service providers. We evaluate options based on effectiveness, cost, ease of use and how well they align with the risk profile of small businesses and households. Because we’re vendor‑agnostic, we don’t accept payment for placements—recommendations are based solely on your needs and budget. 

Your report highlights the actions with the highest return on investment and includes links to relevant products and services. For example, you might be advised to enable multi‑factor authentication, implement regular backups or train staff to spot phishing attempts—still the leading cause of data breaches cybersecurityguide.org. You can implement these steps yourself using the instructions provided or engage an internal IT team to support.

Yes. Our questionnaire asks about connected devices, children’s internet use and smart‑home technologies. The report then offers tailored advice—such as enabling parental controls, securing Wi‑Fi routers, using password managers and adopting multi‑factor authentication—to protect everyone in your household. We also point you toward educational resources to teach children about phishing and online safety.