Frequently Asked Questions

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safehaus is a membership-based cyber-risk service for small businesses and families who want clear, practical guidance. Membership starts with a Cyber Clarity Audit — a fast AI-driven assessment — and continues with monthly briefings, quarterly webinars, and an annual threat landscape report. Everything is written in plain language for people without a technical background. 

Smaller companies are now prime targets for attackers. Breaches can result in devastating costs and, for many, business closure within months. Safehaus membership helps you catch gaps early, with tailored advice and regular updates that reduce your risk without needing a large IT team. 

Identity theft, fraud, and online scams are rising. Criminals exploit weak home networks, poor password habits, and phishing emails. Safehaus pinpoints these weaknesses and provides clear steps to protect devices, accounts, and family members, from securing Wi-Fi routers to teaching children about online safety. 

Each subscription includes:

• One Cyber Clarity Audit per year
• Monthly cyber briefings
• Quarterly webinars with expert insights
• An annual threat landscape report
• Member hub access with curated tools and resources

Your membership includes one Cyber Clarity Audit per year. Each annual report reflects the latest frameworks, risks, and best practices.

 Yes. Business members can invite multiple employees so the entire team benefits from training and insights. 

While safehaus does not issue formal certifications, audits and recommendations are mapped to major frameworks (NIST, CIS, HIPAA, SOC 2, PCI DSS). This helps you spot compliance gaps and take corrective steps. 

Free guides are often generic and overwhelming. safehaus gives you a personalized audit, then supports you year-round with curated updates, webinars, and reports — all written in plain English and tied to practical actions. 

Yes. Subscriptions can be canceled anytime, though we require, and encourage at least a 6-month commitment to see the full benefit.

No. safehaus is built for households and small businesses without IT staff. All materials are written step-by-step in plain language. 

Our methodology aligns with widely recognized frameworks: NIST Cybersecurity Framework, CIS Critical Security Controls, and sector-specific standards like HIPAA, SOC 2, and PCI DSS. 

Most reports are generated within 30 minutes of completing the questionnaire. Within two business days, we provide any additional tailored vendor recommendations so you can act quickly. 

 You may choose either:

• One-time Cyber Clarity Report for a standalone audit
• Membership for ongoing value: annual audit plus monthly briefings, quarterly webinars, and the yearly threat report

Each Cyber Clarity Report includes:

• Security grade & score
• Risk ranking of vulnerabilities
• Opportunity gap & ROI table
• Top 3 actions you can take immediately
• 30/60/90 day plan
• Vendor/tool recommendations matched to your budget
• Plain-English explanations
• Compliance mapping
• Optional MSP shortcut plan

 Yes. We use encryption for transmission and storage, and follow strong security practices to keep your data safe. 

Each report comes with free email support. Send your questions to support@mysafehaus.com and a human will clarify your results. 

safehaus provides advisory guidance, not direct implementation. Your membership includes quarterly webinars and monthly updates to help you act confidently. If you prefer hands-on help, you can share our report with your IT provider. 

Your clarity is our mission. If you don’t feel more informed or in control after your report, contact us and we’ll work with you to resolve your concerns. 

safehaus is powered by adaptive AI models that reference real-time threat intelligence, compliance feeds, and vendor research. We don’t rely on a single static engine — our team continuously tests and integrates the best available AI models to ensure accuracy, clarity, and speed. Every audit, monthly briefing, and annual report is generated against current attack trends and regulatory updates, from ransomware tactics to new phishing schemes. Behind the scenes, we refresh our vendor library and controls mapping so your recommendations stay aligned with the most effective tools, frameworks, and defensive practices in the market.

In short: the Safehaus engine is always evolving, so your membership content reflects today’s threats, not last year’s.

safehaus is not a regulatory auditor, but every recommendation is mapped to frameworks that support compliance readiness. This means you can use your report as evidence when preparing for external audits.

We maintain a vendor-neutral library. Recommendations are based only on effectiveness, cost, and fit for your needs — never on paid placements. 

Your report and monthly updates highlight high-ROI actions, with links to trusted products or step-by-step instructions you can follow yourself or share with your IT provider. 

Yes. The questionnaire asks about children’s internet use, connected devices, and smart-home tech. Reports include tailored advice such as parental controls, router security, password managers, and family safety resources.